Privacy Policy

1. Introduction

At ARKA Digital Media ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal and commercial information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit arkadigitalmedia.com, request a Free Growth Consultation, or engage our marketing and technology services across Dubai, the United Arab Emirates, and international markets.

2. Information We Collect

Information You Provide Voluntarily: When you submit a consultation request or contact form, we collect your name, business email address, phone/WhatsApp number, company name, website or social profile URL, industry sector, marketing challenges, and optional budget parameters.

Automatically Collected Attribution Data: We collect standard technical telemetry including IP address, browser type, device characteristics, pages visited, referrer URLs, and campaign attribution parameters (such as UTM source, medium, and campaign) to measure marketing effectiveness.

3. How We Use Your Information

We process collected information to: (a) prepare and deliver your requested growth consultation or commercial proposal; (b) communicate with you regarding your enquiry via email, phone, or WhatsApp; (c) improve our website performance, user experience, and content relevance; (d) analyse aggregate campaign attribution; and (e) comply with applicable legal and regulatory obligations.

4. Information Sharing & Confidentiality

ARKA Digital Media does not sell, rent, or trade your personal or commercial data to third parties. Data may only be shared with trusted infrastructure processors (such as secure cloud hosting, CRM, and analytics providers) strictly necessary to operate our services, or where required by applicable law.

5. Data Security & Retention

We implement technical and organisational safeguards—including HTTPS encryption, access controls, and server-side validation—to protect your information against unauthorised access, alteration, or disclosure. Enquiry records are retained only as long as necessary to fulfil the commercial purpose for which they were collected.

6. Your Data Rights

You have the right to request access to, correction of, or deletion of your personal information held by ARKA Digital Media, as well as the right to withdraw consent for marketing communications at any time by contacting our data desk below.